Orders will be processed within 2 working days and collected by our preferred courier company, Fastway. Generally, Fastway delivers all Kate Sunley orders within 3 TO 5 working days of order confirmation, depending on your location. Delivery information will be emailed to you once your order has been confirmed. Please use the tracking number provided to trace your parcel online. Should you not receive your order timeously, kindly contact us at email@example.com.